My personal AWS account just got suspended and it was the most terrifying thing ever.

It's back up now and reactivated once I paid up. Just a bounced payment on an old account caused it but for any of you out there who have this fear this what happens:

1. Amazon email you with reminders every few days.

2. The emails change to give a shut off date.

3. Your account is then locked after that date.

4. If you want imminent attention you have to pay $49 to talk to them.

Bonus tip : go to their billing page on your account, this isn't locked and allows you to pay up without paying the support fee.

Good luck!