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I work in a small shop so everyone, sales, support, programming, management, is all on the same line, just dial an extension.
Just the other day I got a call regarding a technical support issue on a product I don’t code in.
I got the customer calmed down but and pointed him in the right direction but I had to ask how he got to my extension?
He said “There was a long wait so I just stared dialing numbers til somebody picked up” 🙄
I checked the longest wait that day was 5 min. 🙄🙄🙄 -
@jeeper wow, people are absolutely ridiculous. lmao
So I sit in IT-Support, and let's just say that I don't quite have the mindset of a supporter, I'm simply sitting here to wait to move onto programming.
Anyways, I get a call and the person instantly asks me to check if someone else is busy, I ofcourse check up on the person, see that he sits in a completely different department than me (roughly 200km away from me) and I respond with the following "I can't check if he's busy, have you tried calling his phone".... This half brained dick bag, then says "I go on hold when I call his phone" aka the person is in the middle of a call...
I barely have any hair left, kudos to the people who work in IT-Support daily.
rant
rant rage stressrelief