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Introduction:
Privileged in this context means logged in and have a administrator-confirmed access.

Customer calls us: Why do I see prices in my shop? I should have been privileged first to see them. Looks to me that you did not make prices only get displayed when I am privileged.

Salesman: Sure we did this. May I asked whether you are logged in right now?

Customer: Of course. I am testing the process of placing an order with my test customer account.

*crickets*

Customer: I am so sorry for calling. You are right.

Comments
  • 4
    Hey, that story had a much better ending than I expected. Normally you hear of the customer not ever noticing what’s wrong and continuing to insist that you don’t know what you’re talking about. /swt
  • 3
    @ZethMatthews we were happy about the outcome too. Still a call that everyone is annoyed by at first ^^'
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