Support guy: The page isn't loading
Me: can you show me?
Support guy *brings a fucking PRINTED SCREENSHOT, full colour*: here
Me *shocked as ever, sketching roughly page's UI on the paper he brought*: here. Fixed

We both laughed but myself only on the outside. I cried within. That's like the next fucking level.

The next one I think could only be taking a pic of a printed screenshot. Or printing a pic of a screen.