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Just a little advice to you that you should first bring down the ttl of that record (to 5 mins for example). After waiting atleast the original ttl, you can easily give pretty accurate estimation when it really changes when you change the record.
After the change you can up the ttl again if you want.
Advice to customer about cache still stands but changing ttl you dont have to give 2-24hrs estimations 😀
One of our clients deploy their own server app. So this happened after a prod deployment. (4am)
*Cellphone ri...
I changed IP address of the domain A record to point to his new site. Told him it could take a day to propagate, but usually fine in a few hours. 2 hours later... "Microsoft is pointing to new site but Google isn't". I have to make some assumptions here, who else calls a browser by its fucking parent company, that is if he is talking about that or search engines. Anyway just sent him my favourite wiki link on how to clear browser cache and hopefully he will fuck off indefinitely.
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dumb clients