A colleague of mine from the administration department suddenly enters my room where my team and me are all busy and, without considering I'm talking with someone else, interrupts us.
he: "I needed to call you but your phone is in do-not-disturb mode"
me: "that's because I'm busy working on something urgent and I don't want to be disturbed"
he: "but I need your help!"
me: "we're working on a urgent thing, but, anyway, what's the problem"
he: "I need help with digital invoicing"
me: "I deal with programming, I don't think I can help..."
he (interrupting): "I created a digital invoice but I need to send a printable version to a customer"
me: "digital invoices should be XML files so you can't simply take the file's content and paste into Word and print..."
he: "in fact that's what I did and the result was horrible"
me: "I was saying just that. I'm sure, anyway, there should be some online tool for producing a well-formatted PDF from a digital invoice"
he doesn't say anything
me: "you can try with a search on Google..."
he: "but I'm not an IT guy, that's not my business"
me: "this has nothing to do with programming, you simply need to find a tool online for doing this"
he (disappointed): "ok, but this is computer stuff, I'll try..."