Does anyone here have experience with the eBay iOS or Android app, specifically with setting up alternate payment gateways on eBay (other than PayPal) to collect payment on purchased items? I have a client who for various reasons can no longer use PayPal to collect payment on eBay. On purchases made via the website on Desktop there are no problems with Authorize.net. But when people try to purchase via the app specifically, they are given a stupid and unhelpful message to use the desktop browser purchase experience instead. For the client it is costing about 60% of potential eBay sales.

Everything I’ve been reading on eBay’s own forums and elsewhere shows that this is an ongoing and unsolved issue for a lot of store owners and eBay seems to be in no hurry to remedy it. I’ve been over this several times with multiple eBay support reps but all I get are inconsistent and misleading answers. Or maybe I’m just not asking or searching right and the answer is out there somewhere. Any advice?

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