Never lose your sense of wonder when it comes to working with clients. Client berated us saying her data were outdated. Ok. Check the file the third party that generated the data is sending us.

Outline all stated discrepancies in the data back to the client, showing that everything lines up with what we are receiving.

Client is frustrated. Contact the third party in their behalf.

Third party support: “oh yea, client had us start sending data to your competitor like a month ago”

Bruh. Bruh. Bruh.

Fortunately the client wants to stay with us and is getting their data pointed back but how in the hell do you forget that. The reason the client when looking at competition (at least guessing looking at previous call records) is to get faster processing of the data coming from the third party. How are you gonna forget you turned off the sending when you are so worried about speed?! Most of our clients are running 7-8 figure businesses by the way.