I feel like a fucking god now!

We run a webshop and we are in contract with the national post office. Every time there is an update to their program I fear ahead of time what will be fucked up again.

After today's update we weren't able to open any shippment list we just saw a mile long error message. After the customer care couldn't figure out the problem, and the suggested solution might take up to 2days, and it is basically only a new customer file, i fired up my good old sqlite viewer friend, to chek if I am lucky...

Guess what! That shit is using unsecured sqlite dbs, so i've had no problem examining and even rewriting the values. So checking the logs and scraping the DB I've found the problem.

Apparently some asshole thought that deleting a service but keeping all of its references in other tables scattered around is a good fucking idea. And take it customer care, the new customer file won't fix shit, because it was in the global DB. I swear i am getting more familiar with that piece of garbage then the ones who made it.

On top of that the customer care told us, that if we couldn't manage to send the shippment list with the program we are not elligible for our contractual prices.

It is not enough that I had to fix their fucking shit program, they also "would like to charge us" because their pogram isn't working. What a fucking great service. (At least the lady on the telephone was friendly)