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Comments
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That's why I always have enough money in my hosting account beforehand so that they can deduct automatically.
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bahua128015yDo you notify your clients of impending bill-based deactivations? If not, that seems like a good way to avoid this scenario.
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That why i tell them all that the service is fully automated and connected to bank !
Thus it will cut the second the invoice delay is done -
shouldn't have played dead, you should have resent/forwarded him the whole warning mail chain with the dates when each mail was senr highlighted.
and THEN played dead. -
My experience is that customers don't mind being without a website, but if you mentioned that this will cause their email to stop working when the domain expires they will soon pay up.
Me : The website renewal bill is up and it will due in 30 days
Client : Sleep
Me : 14 days
Client : Sleep
Me : 7 days
Client : Sleep
Me : Last notice, it'll be dead tommorow if we dont pay today
Client : Sleep
*website dies*
Me : F
Client the day after suspension : Hey, we can't access the site.
Me : Play dead
***
I think i should say "email service will die if you don't pay the renewal bill" instead
based on how quick they react when shit stopped working
rant