5

Holy fuck I'm tired of domain.com... I bought my domain with them about a year ago, and quickly I discovered how shit they are.

I can almost never access the console, the default view most of the time loads, although even that is incredibly slow. When the console loads, all settings regarding my domain are just loading. Every once in a blue moon I can actually access the settings and do something.

I got tired of it, and started transferring the domain to Cloudflare. That's where I messed up, and didn't know I had to verify the transfer twice, so the domain ended up expiring during the transfer process. Now domain.com has my domain completely locked down, pointing it to one of those 'expired' nameservers.

So three days ago I thought fuck it, I'll pay domain.com to renew the domain, maybe that'll get the domain transferred, or at least get my domain open again, so I can receive emails again, because in all my nerdiness I decided to set up a custom email using 'name@customdomain.com'. So I haven't been able to receive any emails for two weeks now.

Anyway, three days later the status of the domain is still 'pending renewal', and I can't for the life of me figure out how something like this isn't completely automated, and the domain isn't just working again.

So just now I decided to contact their live chat, and even they can't change the nameservers on my domain, and I have to be transferred to a specialist, who will then contact me by mail within 24-48 hours. Fuck I hate domain.com, and I'll certainly never buy from them again

Comments
  • 0
    @pythonInRelay that sucks ass. But at least they work as they should in regards to just being a domain registrar, at least in my experience. At domain.com you can't even change your name servers or A records 80% of the time.

    Or to be fair, they apparently do have a console that works semi-decently, which I've found found via them linking it to me in a mail, while telling me my domain is about to expire.
  • 0
    @pythonInRelay
    Are you buying and selling domains as an investment strategy?
  • 0
    Been working with them for almost five years, at first it was ok, but now I've a problem with renewal. Always getting "transaction error" during checkout. Since renewed my domains through their chat-support-thingy, usually 20 mins and renewal is complete.

    Thinking to migrate my domains to another registrant service
  • 0
    Finally got rid of them the other day. Something when right, and the transfer to Cloudflare succeeded. I checked with ICANN to be sure, and it did indeed say that cloudflare is the registrar.

    Since I paid domain.com 50$ last week, I wanted them refunded. So I contacted their live chat, and it was just a terrible experience. I started by choosing "billing support", and wrote a message saying my domain had been transferred, and that fucker started troubleshooting my domain, saying that it's because the name servers pointed to Cloudflare. Yes you souphead, that's why I want my money back!

    Anyway, I got him to read the message again, and he proceeded to tell me that they are still the registrar, and I therefore couldn't get my money back. I had to tell him that I checked on ICANNs website, and that they're not. Only then would he recheck, and accepted that I needed to have my money back, which I then got
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