god, I fucking hate Users. especially the ones who think that I am confused by *their* terminology for system processes, and feel the need to correct and clarify for me on email chains that needlessly cc 20 other people.

I designed the system you use every day before you were even hired; I assure you, I am not confused, and I know exactly what I'm talking about. stupid twats.

Oh, this is love.

U: "the blue button thingamabob isn't doing what it's supposed to do."
Support: "which blue button"
U: "not the blue button, the blue button thingamabob"
Support: "...I'm sorry I 'have to ask these questions' per our process. What is the text on the thingamabob?"
U: "why would a blue thingamabob have text?! Do you even know your own system?!"
Support: "*shoots heroin* I'm sorry, my mistake, what is the general shape or location of the thingamabob in the application? There appears to be more than one."
U: "I already said, it's the blue one! God, is there anyone else I can talk to? What country are you even from, you don't sound like me."
Support: "Ah, yes, sorry, my accent is intelligence. It's probably hard for you to place as it's not common in BFE. Let me connect you to the next level of support *slams phone, smashes desk, engages in antisocial behavior*"

@theuser what do you have to say in your defence?

@Jedidja I will get back to you on that. I just need to clarify some terminology for these stupid ass dev twats