New ticket:

Ticket: "I just spoke with-"

Me: "LET ME STOP YOU RIGHT THERE! IM NOT GONNALET YOU FINISH! IS THERE A PROBLEM? THEN HAVE THE PERSON YOU SPOKE WITH / SAW THE FUCKING THING HAPPEN CONTACT ME! ALMOST NEVER IN MY LIFE HAS A GAME OF TELEPHONE EVER DONE ANYTHING BUT FUCKING DRAGGED OUT THE PROBLEM! WIDGET DOESN'T WORK? THING DOESN'T DO A NON SPECIFIED THING? FUCK YOU FOR DROPPING ALL THE INFO I NEED AND SENDING A VAGUE EMAIL!!!"

-ticket set to not gonna do shit until someone who saw the thing gets off their ass and says what is actually happening-