DEAR NON TECHNICAL 'IT' PERSON, JUST CONSUME THE FUCKING DATA!!!!

Continuation of this:
https://devrant.com/rants/3319553/...

So essentially my theory was correct that their concern about data not being up to date is almost certianly ... the spreadsheet is old, not the data.... but I'm up against this wall of a god damn "IT PERSON" who has no technical or logic skills, but for some reason this person doesn't think "man I'm confused, I should talk to my other IT people" rather they just eat my time with vague and weird requests that they express with NO PRECISION WHATSOEVER and arbitrary hold ups and etc.

Like it's pretty damn obvious your spreadsheet was likely created before you got the latest update, it's not a mystery how this might happen. But god damn I tell them to tell me or go find out when the spreadsheet was generated and nothing happens.

Meanwhile their other IT people 'cleaned the database' and now a bunch of records are missing and they want me to just rando update a list of records. Like wtf is 'clean the database' all about!?!?!?

I'm all "hey how about I send you all records between these dates and now we're sure you've got all the records you need up to date and I'll send you my usual updates a couple times a day using the usual parameters".

But this customer is all "oh man that's a lot of records", what even is that?

It's like maybe 10k fucking records at most. Are you loading this in MS Access or something (I really don't know MS Access limits, just picking an old weird system) and it's choking??!?! Just fucking take the data and stick it in the damn database, how much trouble can it be?!!?!?

Side theory: I kinda wonder if after they put it in the DB every time someone wants the data they have some API on their end that is just "HERE"S ALL THE FUCKING DATA" and their client application chokes and that's why there's a concern about database size with these guys.

I also wonder if their whole 'it's out of date' shit is actually them not updating records properly and they're sort of grooming the DB size to manage all these bad choices....

Having said all that, it makes a lot more sense to me how we get our customers. Like we do a lot of customer sends us their data and we feed it back to them after doing surprisingly basic stuff ever to it... like guies your own tools do th---- wait never mind....