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ElectricCoffee
8y

I wonder if you guys can help, nobody else seems to.

Nine months ago I packed my desktop away because I had to move.
I then turned it on a few weeks ago and noticed a curious problem: the audio and video stutters.
I don't know why this happens.

I tried booting into Linux, and didn't see any stuttering. I went back over to windows and updated all the drivers, but nothing worked.
Last night I did a full system wipe, and re-installed windows without leaving any of the old files.

The error still persists.

I have no clue what might be wrong with the computer.
For all I know it's the hardware that's failing, but I don't have any idea which component in the system is leading to this strange behaviour.

Maybe you guys know enough to shed some light on this?

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Comments
  • 1
    8y
    You could try using an external sound card to see if it works?

    https://amazon.ca/gp/aw/...
  • 2
    8y
    @crackroach it's both audio AND video stuttering.
    Like, I drag the mouse across the screen and there's a sudden lag spike.
    Or I watch a YouTube video, and the audio glitches every few minutes.
    I have a feeling these issues are related.

    But to answer your question. I do not have access to a different sound card
  • 1
    8y
    @Paramite I don't think so. Where do I check?
  • 0
    8y
    Try deactivating the sound card in the device manager and reboot. If the problem disappears replace the audio driver.

    My old laptop once had audio problems, combined with stuttering or crashing programs/video playback etc.
    In the end a simple sound card uninstall and install of the windows default driver solved the problem.
  • 0
    8y
    @deadlyRants I did that before reinstalling the system. Didn't work either
  • 0
    8y
    @Paramite there's no such thing as acceleration in my control panel.
    Also the error is global to the system, so simply changing it in the browser wouldn't make much sense
  • 0
    8y
    Are the desktop's internals dusty
  • 0
    8y
    @-noob you know, I didn't check. Think that might be it?
  • 2
    8y
    Dust can cause "unwanted signals within hardware", but thats a long shot; doesn't happen too often. Cleaning it wouldn't hurt to try
  • 0
    8y
    @-noob yeah I guess you're right. It wouldn't.
    I even bought canned air just for this purpose!
  • 1
    8y
    Cool, good luck
  • 1
    8y
    Hey dude that happened to me when i flew my desktop to another country. The liquid in the cpu liquid cooler somehow evaporated.
  • 1
    8y
    @JavaRules so you think it's a thermal issue?
  • 0
    8y
    @ElectricCoffee it's an invisible problem that can have huge effects. Look for things in your pc that can degrade naturally.
  • 1
    8y
    I'm leaning toward thermal myself. Try changing the paste, and dusting it out. I'd also reseat everything. It is odd for it to only happen in windows, but windows is way more taxing so perhaps.
  • 1
    8y
    Sometimes things can come loose during a move, e.g. from a sudden shock or movement.

    Would lean towards reseating things like graphics card and RAM first. Otherwise it could be thermals, e.g. CPU overheating and slowing down. This could be from dust or perhaos the CPU heatsink coming loose during the move..

    You can get two programs: RealTemp and GPU-Z to monitor CPU and graphics card temperatures and keep an eye out for anything high even when the comp is idle.
  • 1
    8y
    Another bizarre thing that happened: the Ethernet port doesn't work, but the WiFi works fine
  • 1
    8y
    @ElectricCoffee mobo then I would assume
  • 0
    8y
    @JavaRules darn
  • 0
    8y
    @ElectricCoffee do you have a decent bios? That your could do some check with
  • 0
    8y
    Update on the whole situation
    I re-set the parts to make sure none were loose. I also went through the bios to check if the settings were okay. They were.
    Even after doing this, the problem persists
  • 0
    8y
    @ElectricCoffee what storage devices are you using?
  • 0
    8y
    @JavaRules Samsung EVO ssd
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