84
W1ckeD
7y

Get ready for one of the biggest AMAZON rants EVER.
I dislike this company so much I can feel it in my bones.
They have NO, absolutely NO idea how user experience works.

PROBLEM #1.

If you have Amazon Prime / Video (ANOTHER FUCKED UP PROBLEM THAT CONFUSES A LOT OF PEOPLE) and you want to watch a movie on your Xbox using the Amazon App, You have to buy the movie ON YOUR COMPUTER FIRST, YOU CAN’T BUY IT DIRECTLY FROM THE APP.
WHAT THE SHIT AMAZON?

So.. go to your laptop, buy the movie, go back to your other device (Xbox or whatever), click “My movie library” and then you can watch it.

OH AND THERE’S ALSO A “MY WATCHLIST”, WHERE YOUR NEW PURCHASED / RENTED MOVIE DOES NOT SHOW UP.

Yes.. there is a “MY WATCHLIST” and “My movie library” or some shit.

HOW, WHY, WHY FUCKING AMAZON, WHY.

PROBLEM #2.

“WE HAVE A ZILLION ALEXA SKILLS NOW !!!1!!!!!11111! EINZ!!!!!”

Yeah, WELL, NOT THAT HARD WHEN YOU HAVE “Alexa Evangelist” traveling to every DAMN tech convention and having them make USELESS FUCKING SKILLS THAT NOBODY WANTS USING BOILER PLATE CRAP THAT ANYBODY CAN USE.

Oh and Alexa is DUMB AS SHIT.
I asked her "Play the song Starboy by the Weeknd" and she said: "I CAN'T FIND THAT SONG"
Then you go "Play me Starboy" and she goes: "HERE IS A SAMPLE OF STARBOY BY THE WEEKND"

Same with other songs: "YOU DONT HAVE IT IN YOUR PRIME MUSIC LIBRARY".
She doesn't even TRY to go to your fucking Spotify account, you have say: "Play Starboy by The Weeknd on Spotify" AND THEN she still has the FUCKING NERVES to say : "I Can't find that song on Spotify".
BUT YOU JUST FOUND IT ON YOUR OWN DAMN CRAPPY PRIME MUSIC.

"Hey Alexa, how many days till the end of the year?"
GUESS WHAT ,SHE CAN'T TELL YOU. (maybe now but not 2 months ago)

PROBLEM #3.

AUDIBLE.COM and AUDIBLE.CO.UK have DIFFERENT FUCKING DATABASES, THUS, YOU CAN END UP HAVING 2 ACCOUNTS AND HAVING 2 LIBRARIES, and.. THERE IS NO WAY TO FUSE THEM INTO 1 account.
OH MY GOD, HOW IS THAT EVEN POSSIBLE?
I FUCKING HATE that, how can ANYBODY think that is a GOOD IDEA?

PROBLEM #4.

Their website is a TOTAL FUCKING mess, really, who the FUCK designs that piece of SHIT.

Look up a movie, let’s say “SCHOOL OF ROCK”
First result?

“School Of Rock” - “Amazon Video”
So you can click on this and watch the movie.

Then click the second result.

“School of Rock Blu RAY” and next to the price-tag “PRIME”
You click on it, you can buy it, but HEY, LOOK, WHAT DOES IT SAY?

“Unlimited Streaming with Amazon Prime
Start your 30-day free trial to stream thousands of movies & TV shows included with Prime. Start your free trial”

WHAT, WHAT!!!! CAN I WATCH THIS WITH AMAZON PRIME? OR DO I NEED THE AMAZON VIDEO? I DON’T GET IT.

Put me in a room with all those FUCKWIT project managers and their fucked up company culture and I’ll rip them a new one, I can go on for DAYS about the SHIT they are doing.

Comments
  • 16
    Now that's a proper rant.
  • 2
    They do not think of what they have and build new on top. It up s confusing to say the least and fing nuts to say it more appropriately
  • 9
    My only regret is I have but one ++ to give!
  • 5
    Holy shit my blood is boiling after reading that and I was ok with them before xD
  • 3
    Please @W1ckeD, put a comment here so I can ++ you again.
  • 2
    And yes. AWS is just the same.
  • 14
    @BellAppLab Thank you man, and thanks everybody for acknowledging this problem.

    Another pretty one is this:

    When you search Audible for a book and the title you are looking for is showing up in the suggestion box while you type it.

    IT DOESN'T MEAN ITS ACTUALLY IN THE STORE. HOW IS THIS POSSIBLE? DONT FUCKING AUTO COMPLETE MY SEARCH" and then when I click on it telling me "WE DONT HAVE THAT"

    Then why suggest it in the FIRST FUCKING PLACE, leading me to believe you DO have it.
  • 1
    The best thing amazon has is The Grand Tour
  • 1
    Honestly their UX is phenomenal. Unmatched. Customer service is rediculously good
  • 2
    AWS blows my mind. Prime is rediculously fast, usually 1 day. 20% off on games. It's just rediculously good UX in every way. I reckon if you told them about your problems they'd help you.
  • 0
    @rmahey I don't think they will, it's a fundamental design and functional flaw which means they have to overhaul the entire system. It's not just a problem related to me specifically it's dumb ass design choices unfortunately.
  • 1
    @W1ckeD @rmahey I think he was being sarcastic.
  • 2
    @BellAppLab Haha you're right.
  • 0
    Not entirely true though, we use the Amazon app on our X-box to rent movies without any problem or any need to do anything other than a simple 'click'.

    Certainly no need to go anywhere else to register a desire to rent a movie.

    Having said that, yes the UI can be a little annoying at times, it's not always obvious. But pretty hassle-free in my experience.
  • 0
    Amazon sent me the wrong product twice in a row
    Never buying from them again
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