Customer who decided to deploy our system in the middle of their busiest time ... and kinda ad hoc-ed their ... human processes (not sure what to call it). Just to get by, and then sort of let things rot.

So last week they contact us and say "OMG some poor soul at this company was spending hours making spreadsheets to track what they were doing... and they keep fucking it up because it's nigh impossible to get right".

Real story, big shake up at the company, and someone said "lets look at our process" and they discovered "holy fuck we have this software but we're doing shit like it's the damned civil war".

This naturally raised questions about the competence of the folks we work with ... who chose our software, and thus our software.

So now we're flushing out all the stuff we asked the customer to figure out months ago that is usually done via a months long implementation / integration ... in a few days. Also ... I'm making some new things for them.


Granted, we're billing them like mad for this so no big deal really.

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    Yes usually in the one going what if this shit, which senior exec decided this was a good idea...

    But can't do much....
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