I am receiving this type of one liner mail more often from our clients.

"Application is not working properly."
Me:
Typed : explain properly idiot.
Deleted.
Typed Again: Sir, can you be more specific.
Sent.

Or

"Application is not running."
Me:
Typed : of course it can't run. Bloody hell.
Deleted.
Typed again: inconvenience caused deeply regretted. Our representative will contact you about this.
Sent.

Man i am tired.