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Talking to our helpdesk guy, our financial services controller emailed an 'emergency' restore from backups of 'missing' documents, stating they (the networking dept) violated company file retention policy and opened the company up to fines and other regulatory prosecution if we were audited. Once the files were restored, she wanted a system review of the policy to make sure this never happens again. She made sure she cc'ed VPs and other managers.

He found the files, they were moved one directory up and the log showed she had moved the directory earlier in the morning. He moved the files back and let her know.

Her response, "OK, Thanks" (funny, she didn't cc the VPs and other mgrs on the reply)

Glad I'm not the only one subject to end-user bat sht over-reaction craziness.

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  • 0
    Add the VPs with the justification to close the loop of everyone involved
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