Ok so first technical blog post/rant cuz I just reduced a lot of debt... Prolly gonna put this in an email to my boss (he says progress improvement is now a priority but there are some problems as listed below):

So last week, I spent a lot of time investigating db logs manually to figure out a prod issue: tiring, time consuming, and not very effective.

This week I built an app. It took a few days but having the time to design it correctly, it is very powerful.

So in order to really do process improvement, you need to have: dedicated the time, the problem solving mindset (the right people), and the understanding of what the problem is and why so you can build a good solution (time and people).