These guys have fortiguard installed on their server and it’s blocking traffic to my url but they are so convinced I am the one with the issue, spent two hours convincing them and the issue was resolved the moment they listened 🤦🏿

This stuff is one of my greatest pet peeves and I had two cases like it the past few weeks.

I was setting up an integration on a server controlled by a third party, and I immediately notice the port we need (and which we told them we need) isn't open. Keep in mind that we are logging in to the VM and have full control of the machine itself.

Two weeks. I spent two weeks PROVING that the port wasn't open. 5 people were in the mail thread asking me if I was sure I did it right, if I'm typing the password correctly, and if I'm connected to the internet.

I am very particular about always being in a problem solving mode and not involving emotions, but it's times like these where I seriously wonder if things would get resolved faster by cussing people out, or using caps to highlight sentences they missed in my previous mail.

@ltlian this is an annoying ordeal to have to go through countless times🤦🏿😂😂

@ltlian i would respond with Screenshots and cli outputs( open ports) all while the remote Session is running.

Or even do the debug in front of them.

The thing i hate about corporate firewalls is that they ALWAYS drop packets. Except for my private servers nobody seems to send the reject packets.

@stop rejection of connections would Show that there is a server that acts on the packets.

If the packet is dropped, the connection is tarpitted. Marking the ip address as funky and gets blocklisted in scans.

@max19931 nftables (and iptables) have an multitude of icmp messages that would help better than just dropping packages. Droppimg packets doesn't help with dealing with attackers and makes problems with legitimate requests that, for example, have to be routed through an proxy (admin-prohibited)