Started new contract recently, their main product is aiming to be some kind of automation holy grail for business, basically low code nonsense integrating with most of the industry standard tools like sap or confluence. Their entire infrastructure is setup manually, slowly transitioning from on premise to AWS. No infra as code, no playbooks, not even scripts, just "engineers" painstakingly clicking the UI. They don't seem to see the irony of being automation company that doesn't use automation, but I'm having a good laugh at least.