Stakeholder: Our customers aren’t getting their order confirmation emails. It’s going to their spam. Is there a way to resend the emails?

Me: Wait. The email getting sent to their spam is not the same as not getting the email. Is it both or just one of those things?

SH: Here are some emails getting sent to spam.

Me: These are sent by third party vendors that you contract with. I have no control over what they do. You need to talk to your vendors.

SH: 😮

Me: 😑