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@magicMirror True but all they were looking for was someone to hold their hand while they update their stuff. Like the docs are online ;3 But then to not believe what the guy on the phone is telling you when he has internal stuff, feels bad
On call with customer
Cstmr: What version is this?
Me: Can I see the build number plz?
Cstmr: Yeah
Me: *checks against internal doc*
Me: It's version X
Cstmr: Are you sure?
Me: Um...I'm pretty sure
Cstmr: I'm gonna check
Cstmr: *mutes me and spends 10mins finding public version of the doc*
Cstmr: Ah, it's update X
Me: *................* yes
undefined
customer must be dial up brain
support
customer