4
Yakker
7y

My afternoon has been worse than pulling teeth:

Me: "Hey services admin group, I need a ClientSecret generated."
Services Admin: "We can't do that, but we talked to the original dev team and they can. Go to their Slack channel and someone there will do it for you."
Me: "Hey original dev team, can you create a ClientSecret for me?"
Dev Team: "Does your team lead sign off on this?"
Team Lead: "Give him whatever permission he needs!"
Dev Team: "You should be able to give him whatever permissions he needs"
Team Lead: "I cannot"
Dev Team: "We just gave you permissions to give him permissions"
Team Lead: "I don't know how to give him the permissions he needs. Why didn't you just give him permissions"
Dev Team: "This scales better"

Comments
  • 3
    "This scales better" is a pretty good justification. If I was in their position I'd be doing the same.
  • 0
    Hey, at least you got it fixed in a single afternoon. At my current workplace, just getting access to the Citrix server for the first time takes 2+ weeks of talking to random people referring you to the next in line.
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