101

Me: Your computer has Operating System corruption.

Customer: What does that mean?

Me: *something, something potato chips* and the only fix is to reinstall Windows.

Customer: Well that's stupid! I need my computer! Darn Windows! Microsoft should pay for that reinstallation! What causes that corruption anyway?

Me: Well, any number of things, but it's mostly caused by a part of the update not downloading correctly, so when it gets installed it creates a hole.

Customer: So now hold on... could shutting the computer down during the updates cause this corruption.

Me: It could, yes. That's why they say to not unplug your computer or shut it down while running the updates.

Customer: I see. Cause yeah, I remember that I was angry when it said it had to do updates, so I shut it down.

Me: Yep, that would cause it.

Customer: Okay, reinstall Windows...

Comments
  • 14
    Doesnt windows support resetting from recovery,
    - by 'rolling back' the system?

    I recall they promoted it as one of the 'big' features in w10 announcement
  • 16
    @lotd
    Yes, but it's a pain in the ass. It's easier to just nuke and pave... except in very extreme cases.
  • 2
    @RiderExMachina
    Honestly that system recovery worked like a charm for me the last time Windows (10) messed up during a update.
    And it was faster than reinstalling Windows because all my programs were still there etc. I might had lost a day or two of programs but I did not install anything that time so it was fine.

    And no, I did not shut down my PC during the update. It seems Windows 10 has some issues with my specs cause it already took 3 days until it was installed properly and in earlier Windows 10 times the updates often rolled back.
  • 0
    @DelError
    In my experience the only times it's been a boon to have is if it's a tablet or other mini-pc device that just refuses to boot into the installation media. The other times it's simply easier to nuke and pave.
  • 0
    @RiderExMachina @demiko hm.
    I guess it depends what's messed up,
    Like corrupt system files or god forbit, corrupt ntfs streams..
    I imagine those cases would be better off clean.

    But if it's a matter of, say a misconfigured registry key or policy, I guess resetting would be just fine? :)

    Hmm, come to think of it..
    Is checksumming and shadow copies still a joke in windows land? :p
  • 0
    @demiko couldn't enter safe boot either?
  • 0
    Sounds to that the safest option is not to update 😂😂😂
  • 1
    I like the expression nuke and pave. It's new for me.
  • 0
    Windows is a virus.
  • 0
    I like that Customer made the effort to understand the problem, accepted liability and took the reinstallation on the chin.
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