So for context, I'm doing an Apprenticeship in IT and naturally I've been put on help desk.

I've recently been given a phone on my desk since I'm trusted enough and know enough about our software that there's no risk to me accepting calls.

I get the standard ones, a number from a different country, poorly pronouncing a co-workers name, asking if they can speak to them. I give my normal response, "I'll just check if they're in a meeting and I'll get back to you" (which they somehow always are) and ask if they would like to leave a message. They obviously don't since they're usually scams.

Since Tuesday I've started getting calls from "BT Technical Support". I don't use BT. My company doesn't use BT. So, it's clearly a scam.

Yesterday, the same guy calls me up, Thomas he says his name is. I go along with it for a while, agreeing that I've noticed our network has been slow until the point where he asks me to begin to install TeamViewer. I realise what he's going to do so I ask him what the problem with our network is.

I hear him start to respond but he stops. He's got no clue what to say, so I say to him, "Thomas mate. I think our biggest problem with our BT network is that we don't have BT."

He puts the phone down.

So I ask you for help, lovely people of devRant.

I have a Windows 10 VM ready to go. I have a couple notepad files labelled as "Passwords" and "Bank Details". What else can I throw on there to make this guy think he's hit the jackpot without really causing too much damage?

Any ideas would be appreciated. <3

  • 4
    Add in some vital "work network passwords" Excel sheet. Include admin passwords, wifi passwords some fake ip addresses some usernames etc. Etc.
  • 8
    create a txt file with the name btc-wallets.
    fill it with pseudo wallets and random ammounts like 10 btc 287.6 btc ....
  • 5
    @Falk Oh that's good. There's no way they won't go for that
  • 2
    @DLMousey My company isn't big enough for a helpdesk. There's 9 of us 😂 But we provide bespoke software so dedicated customer support is essential
  • 1
  • 0
    Set marketwatch.com as your default home page.
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