3
Kaji
7y

Related to the project in my last rant...

Project got delayed for about a month in total because the API for the payment gateway wasn’t allowing charges against stored cards. Could save, modify, and delete them, but no charges.

After a week of trying to get things working based on the documentation, I get in touch with the vendor (great people) who file a support request with the people running the processor so we can see what’s up. Long story short, that amounted to 3 weeks of getting ignored until the vendor raised hell on my behalf, only to get the following reply back:

“You’ve been using the dev credentials, try it on live transactions instead!”

Thankfully, we’re able to move the customer to another processor under the same vendor, where I already have all the requests figured out...

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