I have setup site wide Google analytics events since June and the product manager only ever looks at the pageviews. I don't think he understand what a funnel even is.

Each day I hear about him wanting to increase the customers to come on our site and then do nothing about it. At least LOOK AT THE DATA

(this isn't my first rant. I had to delete the other account because it is easy to find me by the other username)

You can actually change the username

@Linux how?

Settings > Edit username or email

.

@Linux thanks
I always went to profile
Hoping that would be where they would put edit username

www.mouseflow.com or www.hotjar.com

helps you more visually to understand where the usability bugs are.

@heyheni we do have hotjar too. I put it on because I wanted to see videos of people actually using the product

The management refuses to pay for it that means I have to manually delete all videos and restart it after every 100 recordings.

Also my manager only logged in once a few months back to and saw 2 videos. Never opened it again.

Similar experience with mixpanel. I set it up and built a funnel but my manager doesn't care about data. Only his "feeling" about what we should do

asshats...
did they get a proper introduction into the tools?

@heyheni tbh I am more interested in the underlying data than my manager. So I added hotjar and mixpanel on a low load day to see how they work. Removed mixpanel a month later then no one cared. Hotjar still does heatmap on some low activity pages.

All my manager cares about is how many people came on the platform today. Doesn't care for what they are actually doing.

No wonder our retention is shit

if you don't care how to run your business, the business will care on how to run you out of business.

user centered design ftw!

@heyheni @whiteSparrow
I block hotjar

@Linux do that, but it's a genius tool to test your stuff UX wise.

@Linux I use Ublock origin that blocks most of these analytics tool too. What do you use?

@whiteSparrow
I block them in my router

@Linux Not using ur own DNS? :/

@Christian1998
I use quad9