Working in the IT Department is just funny man. Sometimes I wonder if I'm dumb, too smart to answer these dumb questions or these clients are just asking questions they already have answers to that I don't.

Client: Hey, can you please give X access to Y's Dropbox? He gets error saying he doesn't have access to the file.

Me: Uhh, you have to share a link to the specific file you want to share with X. Then only he can access it.

Client: Can you send him the link?

Me: Uhhhh, what link?

Client: The link to the file.

Me: Who created the file you want to share?

Client: My boss did. And he wants me to send the link to X. But I don't have the link so he said to check with IT.

Me (in my mind): WTF!!!!

Me: Ok, ask your boss to share the link to the file he created with you then you can send it to Y. He can also send it to Y directly himself. IT doesn't have and has no idea of what file your boss created. Only your boss knows.

Client: Ok, hold on let me check with him..

Client gets back on the phone.. "he said he deleted the file".

Me: Well, there's no file to share here.

Client: Can you find it?

Me: Call Dropbox.

Client: do you have his number?

Me: Who?

Client: Dropbox..

At this point I started laughing.. 😂😂😂🤣🤣

Me: Dropbox is a company.

Client: Ok, thank you. I'll call Dropbox.

At this point, I'm wondering. If this client thought Dropbox was person, then what did she mean by her initial question? 🤔

Can this be real life? This happened less than an hour ago, and going home now still confused about this whole situation. 😂😂