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How to fix issues the easy way:
1. Provide users a way to raise issues
2. Immediately respond to new issues saying you added them to the internal ticketing system
3. Wait till the affected product reaches EoL
4. Tell the customer you are sorry, but as the product is now after EoL, you cannot use any resources on fixing the issue
5. Close the issue
devrant
sorry not sorry
issue handling
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