6
Rabbyte
7y

Why the FUCK SCALEWAY DOESN'T DELETE MY FUCKING ACCOUNT!

Arrgh. I just want it to be deleted. I clicked delete almost 3 months now. I used their service for 2 months, charged for 4.

Ok, there is the story.

> Be me
> Be broke
> Buy their 3 Euro package
> Use it for 1 month, you know, install npm, vpn and stuff
> Be broke
> You have 0 euros in your account
> Cannot log in to server couse you didn't paid their bill
> Sure, they have right to do that
> Forget about it
> Earn money
> 3 months later, remember it
> Ok, I want to delete it, couse i don't use it anymore
> Remember you used more than 1 month, so pay your debt
> There is 3 issued bills
> Try to delete account
> Wait 1 month
> They didn't deleted your account
> Fuck it, there is the money you want
> Pay all the bills, hope it ends
> Wait 1 week
> Nope
> Open a ticket
> Says it will be deleted in few weeks.
> Wait 1 month
> DIDN'T FUCKING DELETED

WHY CAN'T THEY DELETE THAT SHIT FOR FUCKS SAKE. WHAT CAN I DO FOR MAKE THEM DELETE MY FUCKING ACCOUNT?

FUCK.

Comments
  • 3
    Stop paying. Contact your bank an tell em to stop paiements to em.
  • 1
    You paid your bills.... why should they delete your account?
  • 1
    @ArtNo I stopped paying a month ago. I just want the account deleted. It's not about money, it's about customer service.
  • 1
    @ramen What green text?
  • 1
    @magicMirror I sure did. Wish I wasn't.
  • 2
    @Rabbyte they didn't really advertise customer service did they? Their main thing is that they're fast, and cheap. You can get customer service if you pay more.

    Just make sure about what you do with paid services, to save you from this in the future. No reason to be angry at them FOR THIS.

    Now about deleting your account - since they're in the EU, they're obligated by law to comply to your request in the shortest time possible. This is one of the good bits of the GDPR and its predecessors.
  • 1
    Scaleway is full of odd little things. For example, my credit card expired and they're still successfully charging it a year later.
  • 1
    You could ask your bank to stop payments right.?
  • 2
    @silverstar I could, but I still use their services.
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