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@gitpush yeah, but problem is that most of our clients just call us to fix stupid things and they all want it to be done ASAP
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@ZioCain Start the timer the minute they call, stop the timer when you done fixing.
They used your time, they pay for it, isn't that what they agreed on when signing the contract?
So my boss started to use https://toggl.com and now every single clients calling must be tracked by our timer.
This specific time I forgot to activate it as he called, but by the time I got to start the timer the fix was already finished...
IDK if I'm too fast or the client to stupid to fix his shit by himself
rant