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To be fair, that isn't a problem of responsive design in itself, but of the execution that didn't put priority on desktop usage.
It's probably because their analytics said that only very few customers use desktops, so why bother. And apps - people hate to install an app for everything. For online banking, it makes sense to get rid of the app at all in favour of a PWA.
Advantage: instead of having to maintain a website, an Android and an iOS version, you have only one thing, and you don't hav to deal with Apple's store admission. -
@dUcKtYpEd well doing such a redesign without having the usage stats evaluated would of course be dumb.
However, it may well make sense NOT to track users that need full functionality - if these are a tiny minority and don't bring disproportional much profit.
Dropping features that nearly nobody needs will impact these few users negatively, but all other users can enjoy a simpler interface that isn't cluttered with stuff they don't need.
Or one could implement some sort of "advanced" toggle for the power users, but the question is whether the profit they bring is worth the effort - and also whether they will actually be annoyed enough without that advanced mode to change their bank. -
@beggarboy you can have the login but I think you'll be disappointed with the bank balance :)
Related Rants
#TheResponsiveStruggle
I just logged into my bank account to see that everything has changed. More basic, primitive styling and in general it is shit. Why am I ranting about this, because I could tell from looking that it has been done to be more mobile friendly. Sure enough I resized the screen and everything snapped into place like it would on a mobile.
Now I've got to put up with an inefficient and more time consuming UX all because some twat in the bank has decided to pander to mobile devices nearly ten years after they've been introduced even though there's already a mobile banking app for that.
Responsive design is like living with a dwarf, because one of you is small, nobody else is allowed to have cupboards on walls anymore. Bastards!
rant
responsive design
banking apps