23
ste09
8y

I had a client that used to send emails to detail requests or report bugs on a software.
Now, believe it or not, this was the regular way:
An email with just an introduction and a Word document attached, containing very verbose descriptions (usually not in a human known language) and most importantly, screenshots.
What's so weird about this? Those pictures were captured with printscreen, printed on paper, scanned and then inserted inside the doc 😭😭
Why all this? I don't know, otherwise I wouldn't have posted it as #wk32 ☺

Comments
  • 1
    sell them a software to achieve this with printing and scanning
  • 1
    Some people either don't know how to get the desired file format without scanning or just are used to some ancient workflow and refuse to change.
  • 1
    Be happy with a client sending screenshots! (Scanned or not, he probably knows it's much easier with when you get some screenshots of the bug).

    I've a client which can perfectly tell his browser version. Something like IE 11.3.24 I love that kind of clients!
Add Comment