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wicho
8y

!devrant
helpdeskrant

Because number of reasons I happen to be part time working as help desk...

Problem 1: Could you teach us how to use a scanner?
Problem 2: I cannot open this (PDF) file.
Problem 3: My personal thumbdrive doesn't work, could you help me.
Problem 4: How do I use vlookup in excel
Problem 5: How can I connect my Iphone to my printer.

I don't know why IT people would choose to work in HD instead of Development.

Again, there are some reasons I'm doing support right now, don't judge me.

I hate myself right now....

undefined

helpdesk sucks
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Comments
  • 1
    8y
    Not all ITs code.
  • 3
    8y
    Some people can't choose or aren't qualified for other IT departments. Thus, they land at help/support.
  • 2
    8y
    I guess some people actually like helping people.
    And of course, like every job, there are days that it's just crap
  • 2
    8y
    As a sys admin, I can tell you I hear this exact shit countless times.

    Balls deep into server side scripting, and someone moans that they just broke their workstation. Meanwhile they have unplugged their power.

    It just doesn't end. It's why I aspire to professional dev.
  • 2
    8y
    @ragnarr023 pro dev here, still get called on to support random shit. Today somebody got my program stuck in Russian. Go figure.
  • 0
    8y
    What I most hate is that most of this complaints are solved with a single google search. It is not about helping people but bear their mental lazyness.
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