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stop68023yLook at the email headers of this mail and the emails they send you previously. If you can see a difference don't react to it. I would also try to log in into the account.
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@stop yeah, that is the first thing I tried. To log into account, it was indeed blocked.
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@stop I have a separate debit card for online payments anyway. I keep its balance within just 100 dollars.
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Normally they also accept your ID in case you used a virtual card. Credits card is just less intrusive.
Also, most mean the 24h within business days. I don’t use name cheap, but in other domain sites I was a few days off because it landet in my spam folder and yet they still completed my order after fulfilling my requirements. -
stop68023y@petergriffin for me i needed to send a good picture of my identity card before the buy of my first domain was completed, so that the hoster has it for the DeNIC since im the responsible person for my domain.
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Update: I followed the instruction to unlock myself. And even filed complaint to their abuse department about the person.
In both cases the same person answered (hehe awkward), I got unblocked and received apologizes.
Related Rants
Sus!
yesterday I bought a cool domain in namecheap, I was very lucky to find short and good one for my case.
Today (at weekends!!!!) I receive a letter:
>Hello **redacted name**,
>
>We are contacting you from the Namecheap Risk Management Team regarding your '**redacted name account**' account.
>
>Unfortunately, your Namecheap account was flagged by our fraud screening system as requiring verification and was locked.
>
>Please follow the instructions below to get your account verified:
>
>- take a color photo of the credit card used for the payment at **redacted link**
>
>Please make sure all of the edges of the credit card are visible, and that we can clearly see the card holder's name, expiration, and last four digits of the card number. The screenshots or images of the card cannot be accepted for verification. >If the submission does not meet these requirements, we can either request to submit the details again or permanently suspend your account.
>
>- provide a valid phone number and the best time to call you (within normal business hours, US Pacific time).
>
>If we do not hear back from you within 24 hours, we will be forced to cancel your orders.
>
>We apologize for any inconvenience that may result from this process. This extra verification is done for your security and to ensure that orders are legitimate. This industry, unfortunately, has a high rate of fraudulent orders, and this sort of >verification helps us drastically reduce fraud and ensure our customers remain secure. Such documents are used for verification only and are not provided to third parties in any way. Account verification is a one-time procedure, after your account >is verified, you will never face this issue again.
>
>Looking forward to your reply.
>
>---------------
>Dmitriy K.
>Risk Management
> Namecheap, Inc.
what if I did not notice it in 24 hours? It is the weekend for god's sake! People usually rest until monday.
They would what, cancel order and scalpel it to super high price?!
I have some doubts if the request is trully having anti fraudulent origins.
What if I used digital visa card? How was I supposed to photo it?
And the service they provided for photoing accepts only photos from web camera. I was lucky that I bought recently web camera with high enough amount of pixel power and manual focus. What if I did not?
That's all really SUS!
The person can not notice the letter within 24 hours time frame until the morning, when it would be already too late.
rant
sus
domain
fraud
namecheap