Email from client: "help! I'm updating my content but it's not showing up on the website! What's wrong?"

A couple of emails back and forth and decide it would be easier to go find out what's up in person, seeing how she's in the same building but downstairs.

"So what's the problem?" I ask
"Oh I figured it out myself. I remembered when you gave me the training that there's two steps to the process but forgot the second one"
"Second one?" I ask (you click update and voila)
"Yeah I forgot after you click update you have to refresh the page, thanks for coming down to help though"
Me: 😑😑😑😑