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Comments
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i find the easy part is coding it. the hard part is figuring what on earth they’re talking about.
and also that’s why i think AI is a far way off replacing programmers. people just don’t make much sense. -
asgs115622yThe client wants to push you into a state where you get frustrated and start figuring out the problem on your own
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I think a reason behind this is that clients who report a bug, don't expect to be a necessary participant in resolving said bug. They see a bug report like a complete handover of responsibility.
We need to make them aware that they need to be available with the same priority as the bug, if any questions appear! -
asgs115622y@PonySlaystation I will sure wait for that day to come and I'll be even more eagerly waiting for a day to come when I tell them that their bug is invalid and closing with a resolution "user education required"
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Crost41082yBecause it doesn't need fixing immediately. Make a client fill out a form (or answer the questions on the phone) about what the problem is, why it matters, exact steps to replicate.
Watch as all those super important we-need-it-nows stop flooding in. -
max199313732y@Crost would be better if pushed as gate keeper requirement for bug reporting in general. Reduce the bug spam as much as possible.
Why does it take a client, who needs the bug fixed immediately, over 24 hours to respond to my query about what the problem is?
rant