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I once "fixed" a printer by just looking at it and making fun of its brand. "Fixed by laying hands on it. Reopen when it reappears" is a legitimate reason for closing a ticket.
Sometimes things actually fix themselves. That really does happen. But there are also people who can break things just by being there.... -
@Oktokolo I’m actually both of the persons in your comment. Don’t let me near devices, god forbid you want to show me stuff on it. I think he actually did, I mean the god, forbid cuz most of the time ppl’s devices crash. Although they get fixed again as soon as I touch em 🤷🏻♂️
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@Oktokolo oh yes. I once had a neighbour ask me if I could look at his laptop. So i picked it up started it up went to login screen. I was like you said it didn't work, so what didn't. The scree- oh. How is that possible? *Shrugs* maybe the cable was lose. Anyhow should be good to recover data.
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The way to resolve the issues
Why do the issues that have been bugging me for weeks/months almost always go away immediately when the support person replies "I'm looking into this"? And almost always the support person claims he "didn't change anything".
How can I not think they are covering their asses and lying to my face? How am I supposed to trust support after this...?
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