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So many open tickets and they keep becoming more and more. In the end they will never be worked on, as there's always smth more important, although they are reprioritized on fixed schedules. They will eventually be discarded because they were forgotten and the ticket was already done, just by a ticket with similar naming or similar intent.
How would you solve this? Can this be solved?

Comments
  • 6
    Hire more project managers to manage the project managers!
  • 1
    Maybe grouping tickets with a common theme could help with the duplicates. Also requirements management.
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