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N: Me
M: Mother

M: Can you help me? I can't update pages.

N: Sure *Checks problem* it looks like you installed it with the old apple account, you just need to reinstall it using your new one.

M: What about all my pages documents on icloud?

N: *Compares documents on mac to her other Apple devices that never had the old account* See? The documents would have to be on the new account.

M: Are you sure? I don't want to lose any documents.

N: I know, don't worry their on your new iCloud.

M: *Calls apple support*

N: *Talks to apple support who after an hour of chatting to her through me because I translate customer support to mother confirms what I was telling her*

N: Reinstalls pages and everything is fine.

I was originally going to make a post talking a bit about how people love to second guess anything I say but thought this story provides a decent example. When it's something of a personal nature or someone is asking for my opinion in genral then it's perfectly reasonable to ask multiple people. It doesn't bother me when someone asks for my help, it bugs the shit out of me when someone asks for my help and then doubts everything I say in this case even after providing some evidence to back up my claim and wasting a solid hour. If you ask for my help your trusting that I have the knowledge necessary to assist, if I don't know for certain I'll try googling the problem but even in that case calling support doesn't bother me because I clearly don't know how to help.

P.S. This was my first story, how did I do?

Comments
  • 3
    That shit happens all the time to me too and I hate it.

    And welcome to devRant!
  • 5
    No hard feelings, but your mother did nothing wrong.

    Why does it bother you, other people just needing to validate your knowledge ? If you are so confident with it, you shouldn't be bothered for anyone asking anywhere about it, no matter what. Perhaps you have trust issues in your life too ?

    If she gets the same response with your response, she will trust you more and she will regret for not trusting you enough, you would be extremely fine.

    If she gets a different response, she will still appreciate your help and you will learn something you knew wrong, you would be extremely fine either.

    The important part is the task, not your opinions or hers. This way, she wouldn't lose her documents or anything valuable to her and you won't be yelled at, even if you provided a wrong information.
  • 0
    Not that I'm saying she shouldn't but you rarely doubt your doctor don't you @illegaldisease ?
  • 1
    @muliyul I doubt the doctor too. It doesnt matter who is right, it matters what is right.
  • 1
    @muliyul @illegaldisease We go to the closest doctor whom our insurance pays for. We get second opinions only in case of very major problems.
    But, when someone comes to us asking for our knowledge, it should be because they trust us to know the right answer. Asking us for the answer and then calling tech support anyway is rude because it implies that they don't trust you. Calling tech support is easier, but they called us first.
  • 2
    I doubt doctors all the time. That's healthy. And will ask second opinion or third every time I feel I should. Nothing to do with not trusting their knowledge/competence.
    BTW, you probably descend from the humans that did exactly that, all the time, not from the ones who believed that the black plague originated from cats.
  • 1
    @svgPhoenix No, it is not and it should not be rude.

    I don't do it like that about doctors either. We, as humans, should not take each others words for granted. Double check is always better and if i am rude with it, let me be rude. Better safe than sorry.
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