I have to meet with a staff member who is generally good at her job but has become increasingly disrespectful and resistant to any direction. Her attitude makes it difficult for me to work with her, but every time I talk to her about anything she is so unpleasant about it and afterwards it is almost the silent treatment. Do you have suggestions for me as her manager to address the attitude without making the whole situation even more unpleasant?

I know I can’t make her respect me, but is there a way that discussing her disrespectful attitude will result in a better attitude and not just make the problem worse?