Everything's urgent until every thing is urgent ... Or in my company's case, everything is "super dupa mega deathly critical urgent" in an attempt to out-urgent the other requests 🤦🏼‍♂️

Quote taken from an actual email this week and made me chuckle 😂

These are usually the same people that will send a teams message or direct email rather than using the established ticket system so hey, double rant :v

Know those feels.

I can't even get feedback on an urgent issue from a week ago.

Must be urgent...

@N00bPancakes I'm afraid your issue is just a classic urgent so not able to look into it just yet, maybe if you submit a ticket, then email me to let me know that you've submit a ticket (with the high importance flag ofc), then give me a call just to let me know about the email that you sent me regarding your urgent ticket and then for good measure, contact one of my colleagues to get them to ask me when I will look at your urgent ticket, then I might be able to move it lower on the list 😂😂

@drego

Yup!

At this point for my 'can't get feedback' issue... ticket/task closed. They can rerequest everything all over again and start at step 1 as far as I'm concerned.

THIS. THIS. THIS.

Where I work, level of urgency is measured by the level of annoyance you create. Welp.

It annoys me everyday at my company, everything for they is urgent, so must be prioritized and they get angry when the time estimation fails because of context switch.

I like to say whenever I can that when everything is urgent, nothing is really urgent. 🤷‍♂️

Completely agree, I'm so glad that I wasn't the only person to get bugged by this 😂

Does Michael Scott works in your company?

@mundo03 I know a Barry Scott, bang and the common sense is gone :v

@drego maybe they are cousins.
This is what I am referring to https://youtu.be/bi2h2K6D1V8

😂😂😂 but the real question here is how did you get this video of my manager?? 🙈 It's so accurate!

Everything's urgent, until I haven't heard about it for a week, then it's trivial again.

1. Every time you do a task, write a description of it.

2. Add a guestimate

3. Repeat until you have enough data

4. Categorize tasks by length of description vs time estimate

5. For each category figure out average range (min, and max) for actual completion versus estimated completion.

6. Write tool that takes in new task descriptions, uses old data to give you accurate estimates based on average guess-to-actual completion time.

7. Once each new task is complete, tool should take new data and roll it into existing statistics, updating your profile to reflect your performance.

Overtime you can stop estimating entirely because the system will become "good enough" at estimating how long you will take for a given task (based on description length or keywords).

You could even include "percentage chance" ranges of estimates (best and worst case for each category of task).

Step 9. Never fuck with estimates again.

Step 10. Just for completion, or ocd will kill me.