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I have a client who is refusing to pay the remainder of their bill. When we last spoke 6 months ago they told me that they were traveling, had no time or capital to give me the videos so that I could finish developing the site, and that they'd contact me when they were ready to continue. Now they're angry that I contacted them for their status and say that the onus was on *me* to call them sooner.

Who is the onus on to keep contact going if one party says "I'll call you"? The developer or the client?

For what it's worth, the site is done aside from integrating media that they were going to be sending me.

Comments
  • 2
    Surely your responsibility would be adding functionality to the site so the owner or users can add media.

    Adding the real media items to the site would be the clients own responsibility. You certainly shouldn't be waiting on them for things like this.

    From experience, I have a small passage in my standard contract that coverts the latter in a general manner.

    Clients, sometimes :/
  • 1
    It's a little bit of a special case this site is really just a video blog with some text wrapped around it. The website itself pulls videos from their YouTube channel. As they didn't have anything on their YouTube channel yet there wasn't a whole lot of a point to having a published website.
  • 1
    Take it offline until you're paid
  • 0
    For sure. It's behind a curtain in my sandbox
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