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dan-pud8583yListen to your team.
Find out individual strengths and weaknesses and help progress them.
You don't need to know everything (This is really hard to accept). -
TheEnd7033yDon’t be afraid to let your team surprise you with what they can accomplish. Also, understand that in many ways your success will be based on how you delegate and track work rather than individual work items assigned to you - that was the hardest thing for me to grasp when I had that role.
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@dan-pud Yes, and one more tip - if you don't know something, or have doubts, don't be afraid to ask for help!
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@GlitterUnicorn careful with feedback. there's a fine line between helpful criticism and offense. the model of feedback i learned is: situation, behavior, impact. no commands, just explain what you perceived, and let them figure it out. it's also best to do it fast and in private, to avoid grudges
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TheEnd7033y@darksideofyay I second all of this, and the “in private” part is key. A lot of folks in our line of work are typically introverted, and do not respond well to public attention. I’m likely over-generalizing here, but you probably get my point.
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@Ikaroz I will have a lot of work to do it seems. Just had a meeting with the ceo and it seems that the company is going through a reorganisation of the teams and lines are blury atm
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@fiftyhz I don't think it is overgeneralization, and giving a negative feedback in public could be seen as public humiliation, it's best not to. for positive feedback I'm also not sure how it could be interpreted by the rest of the team. my boss does very public positive feedback and people go "oh her 'little stars' 🙄", cause it looks like a preference in treatment 🤷 well, tone matters too, but idk, gotta be cautious with this stuff
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@darksideofyay I plan to treat everyone in public the same and acknowledge and praise them or tell them what is not working in private during 1 on 1
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@GlitterUnicorn sure, just be sure to make the positive feedback specific as well. you don't want it to look arbitrary. like "oh today when x happened and you did y, it was really helpful".
I've said so before in a post, but i got really confused by some positive feedback I got at work. they said I'm doing great, but i don't feel like I've done much to compliment 🤷
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