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@melezorus34 nope just some german bureaucracy....
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I guess you can always flood the support staff with bug reports.
If it is that expensive I'm sure they will have a great support team.
Bonus points: Check if they have some SLA in place and use that as proof of the system being unreliable.
Maybe you can have enough grounds to make them revert to the old system -
@KryptonTurtle you guys get support? Hah!
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@KryptonTurtle we don't have a support. We have an admin that once managed the old system but now he get's spammed by the teachers and redirects all problems to this big ass bullshit company with their whack software.
But this dude can't change nothing anymore.
He is only a middle man now and in his position i definitely would have quit
I was in school and I got bored. I opened two command prompts and did what any scammer would do.
I went to t...
Our school had for an open source way of dealing with home schooling and managing the school network and so on.
Now the government forced a "proprietary" system on our school and everyone hates it. The teachers didn't want it the pupils didn't want it but who cares "what we do is the best".
Btw the proprietary system costs a fuck load of money even though they just mixed many open source projects and made it their own proprietary thing.
And this company now get's loads of money for their shitty system that never really worked once since we got it.
They blocked so many ip's that we can't even access google and it's services on the school wifi and the bandwith dropped severely with the new system.
Oh and many random ip's e.g. one of my vps is accessible but the other one not.
Discord is blocked.
Web whatsapp.
And so on...
Now....
I need to learn for tests next week and need to access that stuff on the portal but...
Now they decided to switch the LDAP server to the new system and since a few hours i can't access this fucking thing.
It seems like the platform now contacts the new server which isn't even up and running....
Never change a fucking running system....
Oh and we got smart boards and it runs on android and they didn't block adb. Now i installed clash of clans on one of those things. Haha whoops.
These boards cost 7000€ and have security patches from 2 years ago....and Android 8
rant
fuckyou
school