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Comments
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haabe14068yOh, how many email recipients I've encountered that apparently can't read. I feel you!
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vanrijn5958yThanks, man. ...And knowingly I do write short ones..and make plenty of breaks and bullet points. :/
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juzles38618yIt's as if people don't care enough to read through and just throw glances over the mails
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I once sent a client an email containing: dear client plz download the alpha build from this link
Client replies with: great I'll download and check.
On hour later: *phone call from client*: you did not send me download link
Me: 😒😒😒🔫 -
Some clients are actually lobotomy research objects that somehow gotten loose in the wild...
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Once I wrote to a Chinese client (I'm in Brazil, 12h of difference in timezone, so I lose one day just to have an answer):
Me: I've found this in your file. Should I do A or B?
Client: Yes, you can do it.
Me: Thanks, but I need to know if you need A or B. Both will take the same time and cost.
Client: Yes, please.
Me: Thanks, so I will do A, as it appears to be the best way to you.
Client: Great! -
I started always writing something like this:
"We have the options A or B, if you have nothing against it, we will do A"
If the client does not explicitly answer that he wants B done, I'll simply do A. That way I don't loose valuable time waiting for an answer or discussing over unclear mails ;)
Related Rants
How reading E-Mail is hard:
Me:
"Dear client,
please send the pictures for content A and Content B.
We also found content C in your spreadsheet. Do you want content C to be uploaded? Please us where to place it.
Regards
Me (who does not consider this a difficult text)
"
Client:
"Hello. Please find attached the pictures for A"
Me:
"Dear Client,
Thank you for the pictures for A.
What about the pictures for B?
And what about that content for C?
"
Client:
(no answer)
Desperate Me:
(Looking at the attachment and finding pictures for A and B)
!!@**! :(
Reluctant Me:
"Dear Client,
Please look at the new iteration <here/>
And by the way.. what about that content C?"
Client:
"Thanks and find the images for Content C attached."
Extremely fatalistic and desolate Me:
"Well thank you. Where shall we put it then?"
Client (answer to the unanswered mail above)
"Thank you. Please don't forget to put in C."
-_________-*******
undefined
instructions
skimming
attention span
jesus
jesus christ people
literacy
ability to read
reading
email