Adobe is predatory. I bought a subscription to Adobe Premier four months ago. After using it a little, I found Davinci Resolve (it's free) and decided it was just as capable for my needs. Upon trying to cancel Adobe, it offered me 3 more months at a good price and I thought, well, maybe I could still use it for some other things. But that didn't turn out to be true or necessary. I went to cancel today at the end of the 3 months and it said I would have to pay $94 for cancelation. I guess the fine print was too fine for my 49-year-old eyes or I wouldn't have signed up for that 3-month extension. I got on live chat with their AI, figured out how to get a real person, and began negotiating. They tried to sell me a lower cancelation fee. No. I don't want any fee. They tried to sell me other products at a lower price. I didn't need any other products. Finally, I used a little reverse psychology and said "Fine, I'll keep it. You win, I guess. Just tell me when I can cancel something I'm not using and won't be using and without being punished with a fee."

Apparently, that unlocked something in the Indian guy's call flow script and he offered to waive the fee. Just needed a moment to converse with his manager and get approval. That's 20 minutes of my life and billable time I'll never get back.