Apparently, part of being a software engineer means knowing how to read minds and do other people's jobs.

While implementing a user story for marketing, we found some associated features that, according to the database, have not been used for years. We tell them this. We do the courtesy of asking, "Hey, is there anything on the site that is utilizing these features? We'd like to clean up the DB."

"We don't know."

Engineering suggests, "Ok, lets turn the feature off, then, and see if anyone complains. It's been years according to the DB."

Marketing gets angry and hostile and says, "That's not the way to do things!"

I don't vocalize, "Well, not knowing how to do your own damned job is not the way to do things."
-
Marketing asks us to integrate a third party feature to the site. We ask, "Ok, what page do you want it on, and what information do you want to collect, and what should it look like?"

"I don't know. You're engineering. You tell us."

We implement it as best we can.

Marketing says, "HEY! This isn't done right! It's missing this and this and this!"

"Did you ask us to implement that? According to the user story, it passes acceptance criteria."

Marketing says, "I thought you would just know that! I didn't know it was a separate thing. Just put it on all the pages, then. You guys really should know the site better."

Engineering gets angry and hostile
-
Marketing says, "We need this removed from the site."

Engineering replies, "We have a GUI for that. Just go to this URL and you can do it yourself."

Marketing replies, "Well, if that's a really complicated thing, can you just run a script against the DB?"

Engineering says, "If we've built a UI for you, we really shouldn't be executing SQL scripts directly against the DB."

Marketing gets angry and hostile.
-
Engineering tries asking nicely.

"Marketing, if you want us to add new stuff to the site, or change stuff, please tell us what it is and where it should go and what the customer experience should be like."

Marketing replies, "We don't know the site that well. We are leaning on you to tell us."

I do not vocalize, all while trying to keep my eyes from bulging out of my head, my face red with rage, "YOU ARE IN CHARGE OF SELLING SHIT ON A WEBSITE THAT YOU KNOW NOTHING ABOUT. YOU ARE ASKING FOR CHANGES TO SOMETHING YOU DON'T EVEN UNDERSTAND. WHAT IS WRONG WITH THIS PICTURE?"

Engineering is angry and hostile.